So I wake up early so I can go to the ATM and still catch the bus. Head to the bus stop and wait… and wait… and wait… no damn bus.
So I call CDTA and ask "I’m at Quail and Central, where is the bus?"
Apparently there was a medical emergency and the bus was delayed. I say, well I need to go into [work] and this is the last bus that goes IN there… am I going to be able to get all the way in? "Oh, sure, no problem. He’ll be back on the road soon."
So I wait and a different bus comes – PACKED full of people. So I ask "Are you going to be able to take me into [work]?" and he says no, he can’t, he has another route and he can’t afford the delay. I should wait – where I am – for the first bus to eventually come.
So I call CDTA AGAIN and explain the situation, but the woman on the phone isn’t listening to me and thinks for some bizarre reason that I am on the bus that I never actually got on because the bus driver told me to WAIT FOR THE INTO [work] BUS. Which, apparently, isn’t even coming, since they started that damn bus at least a mile above where I was waiting. EVEN THOUGH I ride that bus every day. EVEN THOUGH it is the last [work]bus. EVEN THOUGH I am the only one who takes that bus ALL THE WAY INTO [work].
So the call center woman tells me that there’s a supervisor waiting in downtown Schenectady, so I get on the next bus to come and ride the hour (now an hour late) to Schenectady. I get downtown and call CDTA "Where am I supposed to meet the supervisor?" Yeah. Turns out, they cancelled that call because the woman apparently thought that because I missed ONE DAMN BUS that I was going to call into work.
So I had to walk the mile-and-a-half (plus) to my freakin’ building and CDTA won’t do anything about it except give me a complaint number. I yelled. A lot. Then I emailed them with my complaint number.
So for a bus missing me and catching a bus that comes 40 minutes later, I wound up being nearly an hour and a half late getting in.
And that was only where it started. It kept going, but I don’t have the energy to get into it.